Frequently Asked Questions

Quick Links

Enrollment
       
  1-855-247-7587   Toll Free
  1-855-858-1964   Fax

Benefits/Claims
       
  1-855-267-0214   Customer Service
  1-800-451-0287   Medical Provider Call
  1-855-267-0214   Dental Customer Service
  1-855-247-7587   All Other Calls
  1-800-581-0368   24 Hour Nurse Line
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  • Enrollment

    1-855-247-7587

  • Benefits/Claims

    1-855-267-0214

Enrollment

FOR ALL INTERNATIONAL STUDENTS: PLEASE DO NOT ENROLL ONLINE. CONTACT insuranceadvisor@austin.utexas.edu FOR INSURANCE ENROLLMENT.

 

The Fall open enrollment period is 06/01/17 – 10/01/17.
              (Fall Installment Enrollment Option ends 10/01/17)

The Spring/Summer open enrollment period is 11/01/17 – 02/28/18.
              (Spring Installment Enrollment Option ends 01/31/18)

The Summer open enrollment period is 04/01/18 – 06/15/18.